IMPORTANT: PLEASE READ CAREFULLY

We’re so excited to host you!

So, this is our Rental Agreement. And, although we’ve tried to make this Agreement easier to
read than most legal agreements, it’s still a legal document. So please read it carefully, as it’s a
binding agreement that governs (a) your Reservation with us (which we’ll call the
“Reservation”), (b) our cancellation policy, (c) the fees associated with violating our rules, and
(d) the other terms and conditions governing your stay with us at one of our properties. For
convenience, we’ll refer to this Agreement throughout as either the “Rental Agreement” or,
simply, the “Agreement.” Also, we’ll refer to ourselves (which includes our employees, officers,
and agents) as “Roav Stays” or “we” or “us” and we’ll refer to you as either our “Guest” or,
simply, “you.”

So, again, WELCOME!! Let’s start with a few basics:

How to stay like a local:
There are so many awesome things to see, do, eat, and drink just steps away from your Rental
Unit.

You’re living like a local, be respectful of the other locals.

All of our Rental Units are smoke-free environments. Including the entire property.

Most of our Rentals are not pet friendly. Inquire to get more information on your specific property's pet policy.

Your trip details should already be complete. If they aren’t, just go ahead and message us!

Your friend, your responsibility. Pretty simple: if you invite them to your Unit, you’re
responsible for their actions.

There are occupancy rules Roav Stays must follow for each of our buildings. Help us follow the
rules!

We’re here to help! Our Rentals are managed locally. If you have any questions at all feel free to
message us.

Here are the basic terms and conditions for your stay, as well as a list of fees associated with
each violation of this Agreement:
1. AGREEMENT TO BE BOUND. This Agreement defines our terms and conditions. By booking a
Unit from Roav Stays, you’re agreeing to: (a) accept the terms and conditions of this

Agreement; (b) follow the rules; and (c) accept the consequences described in this Agreement if
you break the rules.
2. TERM OF AGREEMENT. This Agreement takes effect when you make your Reservation,
continues from the check-in time on your check-in date, and expires upon relinquishment
of the Rental Unit. We typically do not allow early check-ins or late check-outs.
3. REQUIRED PAYMENT. The payment of the reservation is due, in full, at the time of a
confirmed booking.
4. CANCELLATION. The cancellation policy of our Rentals varies between properties. You'll see a breakdown of the cancellation policy upon selecting dates for your reservation. We strictly stick to our cancellation policy in most cases. Inquire for more information.

5. PAYMENT COLLECTION: Your Reservation will be considered canceled if we don’t collect full
payment within 5 days of the payment due date. Roav Stays will make a reasonable effort to
contact you with payment issues. If your Reservation is canceled for failure to pay, you’ll forfeit
any payments you’ve already made.
6. SUBSTITUTION OF ACCOMMODATIONS. Unforeseen circumstances may cause your
confirmed Rental Unit to become unavailable, and Roav Stays reserves the right to substitute a
different Rental Unit. We’ll make every effort to ensure that your accommodations are of
equivalent value. If Roav Stays can’t find replacement accommodations, we’ll notify you as soon
as reasonably possible and we’ll refund any payments you’ve made.
7. CREDIT CARD AUTHORIZATION. To book one of our Rental Units, you’ll need to provide Roav
Stays with a credit card number as a guarantee of payment. You agree to pay the rent and any
charges associated with the unit. You also agree, upon request, to submit a credit card
authorization for proving ownership of the payment method provided; failure to provide such

information may result in a cancellation of your reservation and will be treated as a guest-
initiated cancellation. You also understand that costs, legal or otherwise, incurred by Roav Stays

related to the actions of you or your party will be charged to your credit card, and you authorize

Roav Stays to make such charges.

8. OCCUPANCY LIMITS. Please respect the occupancy limit of overnight guests.
10. BACKGROUND CHECK. Roav Stays holds the right to conduct a background check on all
prospective occupants of our Rental Units. To do so, we’ll need each occupant’s full name, date
of birth and, when requested by Roav Stays, a government-issued photo ID. Roav Stays reserves
the right to cancel a Reservation if the background check shows any information that we, at our
sole discretion, feel would increase the risk of damage to our Rental Units. We also reserve the
right to share all occupants’ names, Rental Unit assignment, and arrival/departure dates with
the property owner, who also has the right to cancel your Reservation. Roav Stays reserves the
right to share with property staff the names of occupants who are authorized to be on the
property. If cancellation occurs as a result of a background check, you will be entitled to a full
refund.
11. MINIMUM AGE REQUIREMENT. Guests must be 18 years of age or older to make a
Reservation, and the Guest who made the Reservation must be present for the duration of the
stay. If the Guest who made the Reservation isn’t present during the stay, occupants may be
removed from the Rental Unit and the Reservation may be canceled without refund.
12. FALSIFIED RESERVATION. If you make your Reservation fraudulently, or through
misrepresentation of fact, your Reservation will be canceled, and you’ll lose any payments
you’ve made. You agree that Roav Stays will not be liable for any injury or damage to property
or people that results from such a Reservation, and you agree to indemnify Roav Stays as
described in Section 24 of this Agreement.
13. SMOKING. Smoking or vaping of any substance, legal or otherwise, is prohibited in your
Rental Unit, and in the property’s common areas.
14. EXCESSIVE NOISE. Roav Stays is committed to respecting our neighbors and to promoting a
peaceful, safe, memorable experience for all our guests. You agree to refrain from any activities
that would disrupt the peace of neighboring properties and Rental Units. In other words, no
excessive noise, smells, lights...you get it. Keep your stuff to yourself.
You agree to comply with the property’s rules, including quiet hours, and to all local noise
regulations. If law enforcement or the building staff are called because of the actions of you or

your party, it’s at your sole risk and expense, and it may result in additional charges and/or

immediate eviction without a refund for any unused nights.

15. PROHIBITED CONDUCT. You, other occupants of the Rental Unit, and any guests, invited or
otherwise (“your party”), agree not to break the law or engage in activities that may disturb or
threaten the rights, comfort, health, safety, or convenience of others, including Roav Stays
employees, building staff, building residents, or other Roav Stays guests. Prohibited conduct
includes, without limitation, the following activities: disrupting Roav Stays’ business operations;
verbal or physical harassment; manufacturing, delivering, possessing with intent to deliver, or
otherwise possessing a controlled substance or drug paraphernalia; engaging in or threatening
violence; possessing a weapon prohibited by state law; discharging a firearm in the
area; displaying or possessing a gun, knife, or other weapon in the common area in a
way that may alarm others; storing anything in utility closets that house any gas appliances;
tampering with utilities or telecommunications; bringing hazardous materials into the
apartment community; or taking any action that would injure or derogate from Roav Stays’
reputation in any way, including making any untrue allegations against Roav Stays to others,
whether online or otherwise.
16. EVICTION. You are responsible for the actions of your party, whether those actions take
place in the Rental Unit or on the property. You and your party may be evicted by Roav Stays,
the community’s management, or other lawful authorities for violating the rules of conduct set
forth in Section 15 of this Agreement. You and your party can also be evicted for failure to
vacate the Rental Unit by checkout time, for failure to pay required fees, for failing to comply
with any of the rules listed in this Agreement, for failure to adhere to the property’s rules, for
smoking in the Rental Unit or on premise, for the presence of unauthorized pets in your Rental
Unit, for noise violations or for disturbing the peace, or for unlawful actions of you or your
party.
17. GUEST LIABILITY. You are responsible for insuring your personal items and those of any
occupants and people you invite to your Rental Unit. You agree to be held liable for damage to
your Rental Unit and its contents that occurs during your stay, excluding normal wear and tear.
If your actions or the actions of your party cause the Rental Unit to become uninhabitable, you
agree to pay the cost to repair and the posted nightly rate until the Rental Unit becomes
habitable again.
18. USE OF PREMISES AND AMENITIES. While you’re staying with us, you agree to follow the
property’s rules. You are responsible for keeping your Rental Unit neat and orderly. The Rental
Unit and common areas are to be used for residential purposes only, and no commercial,
industrial or retail activity can be conducted unless authorized in writing by Roav Stays. Roav
Stays is not responsible for amenities or services that are closed, out of service, or cannot be
used for any reason. No refunds shall be issued for such unavailability of amenities or services.
19. VACATING. When your Reservation expires, you agree to vacate the Rental Unit –
voluntarily and peacefully. And, you agree to leave the Rental Unit clean and in good condition,
excluding ordinary wear and tear, of course.

20. REFUNDS FOR ISSUES OUTSIDE ROAV STAYS’ CONTROL. Some things are out of Roav Stays’s
control, and we won’t issue refunds for them. This list includes, but isn’t limited to: (a)
environmental noise; (b) personal emergencies of Guest; (c) flight delays or other travel-related
issues; (d) inclement weather; (e) internet or cable connectivity problems; (f) any states of
emergency or government-declared evacuations; or (g) any delay or failure caused by acts of
God or other causes beyond Roav Stays’s reasonable control, including fire, flood, earthquake,
accident, storm, explosions, strike or labor dispute, act of war, pandemics, and terrorism. Any
such event, and any other event specifically identified in this Agreement, shall be deemed a
“force majeure” event.
21. DAMAGES. If there’s damage to your Unit, you agree to report it to Roav Stays immediately.

Any damage to the Rental Unit or the property by you or your party will be charged to your

credit card. Broken or missing items will be included in these charges.
22. REPORTING OF PROBLEMS. If you experience a problem with your Rental Unit during your
stay, report it to Roav Stays by messaging us. We’ll do our best to fix the problem. If the
problem wasn’t fixed, notify us in writing within 7 days of your check out date. If we don’t hear
from you by then, we won’t be liable and we won’t issue refunds.
23. NATURE OF OCCUPANCY. This Agreement does not give you rights as a tenant, and Roav
Stays retains the right to control, manage, and possess the Rental Unit. You do not have the
right to exclude Roav Stays from the Rental Unit, and, at the expiration of this Agreement, Roav
Stays has the right to remove anyone in the Rental Unit as trespassers.
24. INDEMNIFICATION. You agree to indemnify, defend and hold harmless Roav Stays and its
directors, shareholders, officers, employees, and agents from and against any damages, claims,
costs (including reasonable attorneys’ fees and costs) and liabilities, whether for personal
injury, property damage or otherwise, arising (a) in relation to this Agreement or a breach
thereof, or (b) from any act or omission of Guest, Rental Unit occupants or any invitees of
Guest, provided that Guest’s indemnity obligations shall not extend to any situation caused by
the negligent or willful acts of Roav Stays.
25. WAIVER. The waiver by Roav Stays of any breach by Guest of the provisions of this
Agreement shall not constitute a continuing waiver or a waiver of any subsequent breach by
Guest of the same provision or any other provision in this Agreement.
26. RIGHT OF ENTRY. Roav Stays and the community’s property staff have the right to enter
your Rental Unit if necessary.
27. TERMS. The section headings in this document are not limiting and do not affect the
interpretation of this Agreement. Whenever the singular number is used in this Agreement, and
when required by the context, the same shall include the plural and vice versa, and the
masculine gender shall include the feminine and neuter genders and vice versa.

28. SEVERABILITY. Each provision of this Agreement is an independent clause, and if any one
provision is unenforceable, that doesn’t affect the enforceability of any other provision.
29. FORCE MAJEURE. Neither of us is liable for failure to meet the terms of this Agreement if it’s
due to force majeure (i.e. an “Act of God”), provided that reasonable efforts are made to notify
the other party about such an event and its expected duration.
30. ENTIRE AGREEMENT. We both agree that this Agreement contains our entire understanding
with respect to your booking with Roav Stays and supersedes any other agreement between us,
whether written or oral. Neither one of us can change or amend this Agreement without the
other’s written consent.
31. GOVERNING LAW AND VENUE. This Agreement shall be governed by the laws of the state of
Washington without regard to its principles of conflicts of laws. We both agree that the sole
venue for any mediation or judicial action related to this Agreement shall be in the county where

the Rental unit is located. We both consent to personal jurisdiction of the courts in the

Rental unit's county.
32. ATTORNEYS’ FEES. The prevailing party in any lawsuit arising from or relating to this
Agreement is entitled to recover its costs, including reasonable attorney fees.

ADDITIONAL FEE SCHEDULE:
(all charges in USD, unless otherwise noted)
-Unauthorized Late Check Out: $50 or up to the cost of any impacted nights subsequent to
originally scheduled check-out
-Smoking in Room/Common Area: $500.00 minimum charge and eviction from Rental Unit
-Excessive Cleaning: Up to $125.00 per hour of additional cleaning needed
-Damaged or Missing Items: Varies depending on cost of item + $100 replacement fee.
-Unauthorized Pets: $150/day plus any damages or additional cleaning costs incurred
-Noise Complaints: Complaint: potential warning issued or, if necessary, eviction with no refund
and a charge of up to $1,000.00
-Party in Unit or Common Area: Up to $2,000.00 plus any damages to Roav Stays